• Call us: 0208 598 8579

    Residential & Commercial Block Management Professional Services
  • We Provide Management You Can Depend On

  • Our services are based on the principles we follow below:

    • Transparent fees
    • Great communication
    • Solving small problems before they become big ones
    • Taking a bespoke approach to each individual property
    • Providing 24/7 cover
    • Offering value for money whether it's flats above shops or a large new build build

    We currently manage a wide range of properties, from listed buildings, flats above shops, office blocks, residential blocks, to commercial spaces and units. Recognising that all properties are different, is key to our approach and we have a dedicated digital portfolio for each property that supports our aim in making this approach efficient and professional. 

    We are based in East London, although members of our team are constantly in the field, all over the London area, carrying out inspections and following up issues. 

    Although the office is open Monday to Friday 9am-5pm, we are available for out-of-hours meetings with clients and Lessees and are contactable 24/7, for emergencies or if something can’t be dealt with during the weekdays.  

    We have built up relationships with an array of different contractors, that aid our efficiency in dealing with maintenance issues and support the requirements of each individual property. 

    We are a member of The Property Redress Scheme (PRS) and we follow the RICS code of best practice for managing agents. We have Employee, Public Liability and Professional Indemnity cover.  

    When we have taken over the management of a property, we are usually met with the following issues, conveyed by the Landlord and Lessees – (1) Poor communication, (2) Poor or unclear accounting or (3) Poor maintenance and upkeep of the building.

    Below is our approach to each of these issues:

  • Communication

    • We believe this is of primary importance.
    • We aim to reply to all emails within 24 hours.
    • We are contactable by phone 24/7
    • All of our team are in constant communication with the office.
    • We follow up all communications.
    • All correspondence and phone calls are logged
  • Accounts

    • Annual accounts are compiled by a 3rd Party Accountant each year.
    • Budgets and apportions are agreed and issued to each Lessee.
    • All funds are kept in separate client accounts for each property.
    • Reserve Funds are in separate savings accounts for each property.
    • Ground Rents have separate accounts for each Lessee.
    • Variants on budgets are detailed and discussed with Lessees
  • Maintenance

    • Our aim is to keep costs to a minimum
    • We search for the most competitive prices
    • We have no affiliation with any contractors we use
    • We take no commission on any contractors’ invoices 
    • Any major works require 3 quotes to submit to Lessee's for approval
    • We carry out monthly inspections of each property with reports